Frequently Asked Questions
Everything you need to know about your Kijimea shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Kijimea accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. Kijimea partners with certified manufacturers to ensure high-quality, durable materials that meet global environmental standards.